Frequently Asked Questions
Everything you need to know about bringing Baffi Home into your space.
What is the typical delivery timeframe for furniture?
Standard delivery for in-stock items typically takes 7-14 business days. For custom-made or upholstered pieces, please allow 4-8 weeks for production and white-glove delivery.
Do you offer assembly services for large items?
Yes, we offer professional White Glove Delivery which includes room-of-choice placement, full assembly, and removal of all packaging materials for a flat fee.
What is your return policy for home decor and furniture?
We accept returns on most items within 30 days of delivery. Items must be in original condition. Please note that custom orders and final sale items are non-returnable.
How can I care for my Baffi Home wooden furniture?
We recommend using a soft, lint-free cloth for dusting and avoiding harsh chemical cleaners. Use coasters and placemats to protect surfaces from heat and moisture.
Does my furniture come with a warranty?
All Baffi Home furniture includes a 1-year limited warranty covering manufacturing defects in materials and workmanship under normal household use.
Can I request fabric swatches before purchasing a sofa?
Absolutely. You can order up to five complimentary fabric swatches through our website to ensure the color and texture perfectly match your home's aesthetic.